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✉ contact@Birmingham-1919.com

Customer Help

Our Birmingham-1919 team is always here to assist, By Order....

Common purchase queries answered

Orders and Shipping

Transit Time for USA & Europ

In general, shipments are in transit for 3 – 12 business days

Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 15 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

PS: with the actual pandemic situation please expect some delay. thank you

If you need to change shipping address you need to contact us within the first 3 days as max.

You can also see shipping information in the shipping notification emails for your order. Click Track Tracking number in the email notification to view the status of your delivery.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

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If you need to swap an item

Returns and Exchanges

In order to return or exchange your purchase, you need to do so within 15 days after item reception. The product must be received by us in the same condition that you received it in. Original tags, box, unworn, undamaged and able to be resold.

We do not accept returns on perishable items, intimates, gift cards, custom items

Customers will be required to pre-pay the return shipping.

Upon return receipt of items for warranty claim, you can expect Birmingham-1919 to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) a refund in store credit

(b) a replacement item sent to you (if stock is available)

Unfortunatly we do not refund the recieved payement if the product is not damaged.

 

Birmingham-1919 will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect peaky sneaky to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

Birmingham-1919 will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect peaky sneaky to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)

Please contact us, for the shipping address.

Free Worldwide shipping

For almost all items

Easy 15 days returns

15 days guarantee

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